Email : belinda@ladygeek.org.uk
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The idea that women are afraid of technology or that they do not use technology as much as male consumers is outdated. In business and in personal use, women make up a large percent of tech users, especially in computer and Internet use. So how, as a technology business owner or marketer, can you attract this large customer base at the same time you pursue teens, male consumers, and other demographics? In order to successfully make your tech products and systems appealing to women customers, you need to understand the ways in which they are influencing the market and other buyers.
1. Women care about “green†technology products. Studies have shown that women are more likely to boycott products that do not implement fair trade practices or that ignore environmental protection recommendations. If you want to keep up with the competition, make sure your products are energy efficient and that your business makes a point to recycle, give back to the community and produce technology through systems that do minimal harm to the environment.
2. They look for products that are multi-functional. Women who are active in the workforce as well as full-time caregivers look for products that can meet all the demands of their lives. You will need to prove that your product can handle extra applications, customizable features and other tools that streamline a customer’s entire life.
3. They monitor what their kids buy. Women who are savvy customers don’t just research their own purchases: they also monitor the things that their kids buy, or the tech toys that they buy for their kids. Remember that when marketing to kids, you’re also marketing to parents, so include features like parental controls, safety and privacy settings, and heavy-duty hardware.
4. They’ve amped up the desire for attractive tech toys. Now that women are investing more and more in technology, tech marketers need to come up with new designs that are aesthetically pleasing. Clunky, awkward laptops that aren’t attractive will never sell to a modern, mobile woman.
5. Women like being informed. Don’t make it impossible to find information about your product, including price, the types of materials used, tech support and energy efficiency. If you bury all of that information behind a snazzy ad, your customer will just head to another seller who is happy to share product information with the customers.
This post was contributed by Tara Miller, who writes about the best online degrees; TaraMillerr00@yahoo.com
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Women want brands that offer certainty and trust. Tesco have levels of trust reaching 70%, higher than any financial institution. My research has highlighted women are reassurance addicts when it comes to technology- they will rely heavily on the sales staff or “phone a friend” before they buy technology.
Tesco entering the IT support market is a smart move.Positioning it as a female friendly service is an every smarter strategy. My research with 800 British women highlighted women often feel dumb walking into Dixons or PC World. It’s hard to ask a spotty teenager what “RAM” means. As one women said to me when I asked her first impression of Dixons: “There was a strong scent of man”
But give women a female friendly environment where they feel they can ask silly questions and they will buy. Not only will they buy but they will buy along with their eggs, meat and the rest of the shopping. Hence tech shopping stops being a painful diversion and becomes a less-scary add-on to the shopping list. The no commission business model will also stand Tesco in good stead as so many women talk without feeling under pressure to buy.
My advice to Tesco would be to extend this service to compete with the Geek Squad and offer women help installing and servicing their consumer electronics in their home.
1) Demystifying technology.
2) Going to women’s environments rather than asking them to come to yours.
3) Using women to recruit other women.
4) No commission based business model.
With a strategy like this, who ever needs to smell the scent of man in Dixons again?