NZ Herald; Truth, women and … electronics

“One final thought. Please, for the next five years at least, lose the pink. Pink has become a cliche: make it pink and bingo, that’s the woman thing taken care of.” -Kevin Roberts, chairman of Saatchi & Saatchi world-wide, writing in the NZ Herald.

I agree with Kevin about the over-reliance on traditional research. Much of the qual research done today is similar to the 1950’s, where you take your ‘respondent’ and stick them in a focus room, and the women feels like an experiment. The way to find the truth is to stand next to the till while a women is multi-tasking with her two children, husband on the phone and trying to find her purse. You end up hearing whats going on in her life, not whats going on in your store.

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